Automation Support

What is Automation Support Unit (ASU)?

simplibotz provides a specialized service for businesses with established RPA programs and active process automations - the Automation Support Unit (ASU). This unit, dedicated to support and maintenance, operates 24/7 to ensure your automations run smoothly.

Thanks to our global delivery model, the ASU is always on standby to provide support and oversight for your automations. Our Managed Services are equipped with a variety of tools and utilities, enabling us to handle automation programs of all sizes. These tools include Automated Deployment, Alerting and Monitoring Dashboards. We also offer L1, L2, L3, Platform Support, and Enhancements. All these resources are utilized to guarantee the efficient operation of your automation processes.

Why RPA Support and Maintenance is Crucial

Ensure Continuous Operations

Benefit: Proactive bot management prevents disruptions.

Why It Matters: Seamless business processes are critical to avoid delays and productivity losses.

Adapt to Changes

Benefit: Quickly update bots for new business requirements and regulatory standards.

Why It Matters: Staying current ensures compliance and operational alignment.

Optimize Performance

Benefit: Regular improvements boost efficiency and reduce errors

Why It Matters: Enhanced performance means faster processing and better resource utilization.

Enhance Security

Benefit: Ongoing security updates and monitoring protect sensitive data.

Why It Matters: Mitigating risks safeguards against data breaches and maintains process integrity.

How Automation Support Unit work